RETAIL & E-COMMERCE
Apply the best of web techno experts to your online store n gain benefits
Universal chat world helps you increase order value and customer satisfaction.
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Get detailed information about your visitors the minute they land on your site visitors, as they click from page to pageProvide immediate answers to product questions and cross-sell complementary productsFlag visitors who come to your site from a search engine and treat them as hot leads
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Help visitors complete help ticket forms or submit orders with unique co-browsing and form-fill features.
Easy tracking of customers
Our on-line system makes your biggest challenge of e-selling which is still not active in india a cake walk with our 24/7 services. One of the biggest challenges to e-selling are: Knowing which search terms lead visitors to your site, and of those people who visit, which ones go on to make purchases.
Initiate marketing designs & strategies as per customer's requirement
You can keep a close Watch on how visitors are responding to your new product introductions and promotional launches, and design your marketing campaigns based on what you see. UCW's operator console provides a window into your online store, letting you distinguish between pages that attract attention and those that are disregarded.
Segment Visitors
You can get detailed information about your website visitors and reach out to those who fit your target market with offers of live assistance or even a special promotion. Our user-friendly operator console displays contact IDs, geographic locations, IP addresses, along with the search engines and terms they used to reach your online store.
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